If you have any questions regarding shipping please email: support@flaneurhomme.com or WhatsApp us on: +31 202331136

 

Our client advisors are available to answer your questions Monday - Saturday (9AM - 6PM CET), excluding holidays. 

 

SHIPPING

FLANEUR HOMME offers worldwide and same day shipping for all orders placed before 4 PM CET. We ship to the Netherlands with PostNL and worldwide with DHL Express, for the fastest and most reliable service. Please see our shipping rates below. 

THE NETHERLANDS
PostNL (1-3 Business Days) - €5
Orders over €200 via PostNL (1-3 Business Days) - Free

 

BELGIUM
PostNL (1-3 Business Days) - €5
Orders over €200 via PostNL (1-3 Business Days) - Free

 

EU
DHL Express (1-3 Business Days) - €12,90 
Orders over €200 via DHL Express (1-3 Business Days) - Free

 

USA/CANADA
DHL Express (1-4 Business Days) - $22
Over $250 via DHL Express (1-4 Business Days) - Free

 

REST OF THE WORLD
DHL Express (2-4 Business Days) - 25
Over €250 via DHL Express (1-4 Business Days) - Free

Custom Taxes and Duties for non-EU countries are not included.

 

RETURN POLICY

Exchanges / refunds will be issued up to 14 days from the date the product was received. Please make sure that you have carefully reviewed your order before finalising your purchase. 

International returns initiated due to refusal to pay duties and taxes will be subject to a $25 restocking fee which will be deducted from the refund amount.

Items that were bought with a discount (during a sale period or with a discount code) will be refunded as store credit.*

To apply for a return please visit our Returns Center

 *During Black Friday Sale all sales are final, we don't accept returns during this period.

 

RETURN CONDITIONS

The return must be sent back within 14 days of the delivery date.
The item must be in its original, unused, unaltered and unwashed condition.
The item must be returned with tags and packaging. 

We are unable to refund your original or return postage costs unless the product is faulty / incorrect.